Privacy Policy

Hire a Painter operates the website hireapainter.com. Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our Site or otherwise interact with us. This Policy applies to all users located in the United States.

1. Legal Frameworks That Govern Us

Because our site operates in the U.S. and targets U.S. residents, we comply with applicable federal and state privacy laws. Key laws and principles include:

  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): if you are a resident of California, you have rights to know what personal information is collected, the business purpose for which it is used, access that information, request deletion, opt-out of sale or sharing, etc.
  • California Online Privacy Protection Act (CalOPPA): requires us to conspicuously post our privacy policy and disclose what personally identifying information (PII) we collect. Wikipedia
  • Federal Trade Commission (FTC) Act: prohibits unfair or deceptive acts or practices, which includes false or misleading claims about how user data is collected or used.
  • State privacy laws in other U.S. states: many states have laws that give consumers rights regarding personal data (e.g. Virginia, Colorado, Utah, etc.). We strive to meet or exceed those laws where applicable.

If you believe your rights under any applicable law have been violated, you may contact us (see Contact section below), and/or a regulator in your state.

2. What Information We Collect

We collect two categories of information:

2.1. Personal Information You Provide

When you use our Site to request services, contact us, or otherwise submit information, we collect:

  • Full name
  • Email address
  • Phone number

We only collect what is necessary to provide our services and communicate with you.

2.2. Information Collected Automatically (via Analytics & Cookies)

When you visit our Site, we and third-party service providers collect information automatically, including but not limited to:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Pages you view and for how long
  • Referring URL (which site you came from)
  • Time of visit, geo-location approximate (city, region)
  • Interaction data (which buttons clicked, scrolls, etc.)

We use Google Analytics (or similar analytics tools) to gather many of these metrics. Google Analytics collects information via cookies or similar technologies. The data collected by Google Analytics is governed by Google’s policies. We do not share identifiable personal information through Google Analytics unless required by law.

3. How We Use the Information

We use the collected information for these purposes:

  1. To communicate with you: responding to your inquiries, sending you quotes, scheduling, project details, etc.
  2. To provide and improve our services: making our painting service efficient, customizing offers, improving quotes, etc.
  3. For website functionality and improvement: diagnosing technical issues, analyzing traffic, measuring how users move through our Site, testing new features, improving user experience.
  4. Marketing and emails (if you opt in): to send promotional messages, newsletters, or special offers — only if you explicitly consent.
  5. Legal, safety, and fraud prevention: complying with legal obligations, preventing misuse of the Site, protecting rights of users and Company, etc.

4. Cookies, Tracking & Analytics — More Detail

  • We use cookies and similar technologies (such as pixel tags, web beacons) to collect analytics data (as described above).
  • We use Google Analytics:
    • which is a third-party service for analyzing web traffic and site usage;
    • Google may use the data collected (non-personally-identifying to the extent possible) for their services, according to their privacy policy;
    • We do not share the personal identifiers (e.g. your name, email, phone) via Google Analytics.
  • We may use first-party cookies (set by us) for basic site functionality (login, sessions, etc.), and third-party cookies for analytics.
  • You may manage or reject cookies via your browser settings. If you disable analytics cookies, some features (analytics, performance tracking) may be disabled or degraded.

5. Disclosure & Sharing of Information

We DO NOT sell your personal information to third parties. “Sell” has the meaning under applicable privacy law (e.g. under CCPA/CPRA).

However, we may share your information in the following situations:

  • Service providers / vendors: companies who perform services on our behalf (e.g., email service providers, hosting providers, analytics providers, payment processors). These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal / regulatory requirements: if required by law, court order, or similar process; or if needed to protect rights or safety of the Company, its users, or others.
  • Business transfers: in case of merger, acquisition, sale of assets or restructuring, your information may be transferred (but we will require the receiving party to follow this privacy policy or equivalent).

6. Your Rights Under U.S. Laws

Depending on which U.S. state you reside in, you may have certain rights about your personal data. Here are typical rights under laws like CCPA/CPRA and others:

  • Right to Know / Access: You can request we disclose what personal data we have collected about you, the sources, purposes, and with whom it’s shared.
  • Right to Correct: You may request corrections to inaccurate personal data.
  • Right to Delete: You may request deletion of your personal data (with some exceptions — e.g. legal obligations, fraud prevention, etc.).
  • Right to Opt-Out of Sale or Sharing: If your state law gives this right, you can opt-out of certain data sharing or “sales” under that law. We do not currently sell your personal information.
  • Right to Limit Use & Disclosure of Sensitive Personal Information: Some state laws (e.g. CPRA) allow you to limit how we use particularly sensitive data.
  • Right not to be discriminated against: You should not be treated differently (price, service) if you exercise your privacy rights.

To make a request, contact us (see Contact section). We will verify your identity before fulfilling such requests.

7. Data Retention

  • We keep your personal information (name, email, phone) only for as long as needed to provide our services, respond to your requests, or for legitimate business purposes (e.g. maintenance, record keeping).
  • Analytics-related data (non-identifiable) may be kept longer for trend analysis, improving Site, etc., but personal identifiers will be deleted or anonymized when no longer needed.

8. Children

  • Our Site is not intended for individuals under 13 years old.
  • We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal data without parental consent, we will take steps to delete it.

9. International Users & GDPR (Optional / If Applicable)

Although our Site is targeted to U.S. residents, if we ever collect personal data from people located in the European Union or European Economic Area, or monitor their behavior (via cookies/analytics), those individuals may have rights under GDPR. Some things that GDPR requires:

  • Clear consent before placing non-essential cookies.
  • Transparency about third-party data processors and any data transfers outside the EU.
  • Rights to access, correct, delete personal data; right to data portability; right to object/opt-out.
  • Possibly appointing an EU representative if large scale.

If you are in the EU and want info about these rights, contact us and we’ll provide details.

10. Security

  • We implement reasonable technical, administrative, and physical safeguards to protect your personal information (e.g. encryption, access controls, secure servers).
  • No security is perfect; we cannot guarantee absolute security of your data. But we choose high standards.

11. Changes to This Privacy Policy

  • We may update this Policy from time to time.
  • When we make material changes, we will post the new “Last Updated” date and in many cases give you notice (e.g. via email or prominent announcement on Site).
  • Your continued use of the Site after changes constitutes your acceptance of the Policy as updated.

12. How to Contact Us

If you have questions, want to exercise your privacy rights, or have concerns, you can contact:

Hire a Painter
+1 (858) 388-0036
[email protected]

Effective Date: 25.09.2025
Last Updated: 25.09.2025

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